Referrals
Refer Someone to
Matthews House of Hope
We welcome referrals from prospective residents, family members, community organizations, agencies and
professional referral partners
throughout Polk County, Florida.
Referring Professional Information
Please submitting this referral does not guarantee admission, room placement, or current availability. Final eligibility is determined through Matthews House of Hope’s assessment process.
WHO CAN REFER
Referrals Are Welcome From the Community
A referral can begin with the person seeking housing or with someone helping them explore independent
living options.
Prospective Residents
Family Members
Case Managers
Social-Service Agencies
Healthcare Organizations
Churches & Faith Communities
Community Organizations
Other Referral Partners
MHH is designed for adults who can live independently and participate appropriately in a shared residential environment.
Referrals should generally consider the following.
Adult seeking greater housing stability
Capable of independent living
Willing to follow house and program expectations
Appropriate for a shared residential setting
Able to participate in intake and assessment
Able to meet agreed housing-related financial obligations
REFERRAL INFORMATION
What We Need
to Get Started
A complete referral helps MHH understand the applicant's housing needs and determine whether the program may
be an appropriate fit.
Applicant Information
- Full name
- Age / date of birth
- Phone and email
- Current location
Referral Source
- Referrer name
- Organization / relationship
- Phone and email
- Best way to contact
Housing Need
- Current housing situation
- Reason for seeking placement
- Desired move-in timeframe
- Urgency of need
Independent Living
- Ability to manage daily living activities
- Shared-living readiness
- Transportation considerations
- General support needs
Financial Information
- Income source
- Ability to meet housing obligations
- Benefits or fixed-income status if applicable
Additional Context
- Current services or community supports
- Relevant safety or placement considerations
- Anything MHH should know before pre-assessment
AFTER SUBMISSION
What Happens Next
Submitting a referral begins the review process. It does not guarantee acceptance or room placement.
01
Referral Received
MHH receives and reviews the submitted information.
02
Initial Review
The team checks basic program fit and whether more information is needed.
03
Pre-Assessment
MHH speaks with the applicant and/or referral source about housing needs and independence level.
04
Decision & Availability
Program fit and current housing availability are reviewed.
05
Intake if Approved
Approved residents complete intake, review expectations and prepare for move-in.
Admission and room placement are based on individual assessment, program fit and current availability.
REFERRAL PARTNERS
Partner With MHH
MHH welcomes relationships with organizations and professionals serving adults who may benefit from independent living housing.
Social-Service Agencies
Case Management Teams
Healthcare Organizations
Faith-Based Organizations
Community Nonprofits
Employment Programs
Reentry & Transition Programs
Other Community Partners
Safe Housing • Supportive Community • Independent Living
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